Helpsy Source Customer Service

At Helpsy source, we're committed to providing you with an exceptional customer experience. When you encounter any challenge, big or small, our dedicated customer service team is here to assist you every step of the way. Here's why reaching out to our support team is the best decision you can make: 1️⃣ Prompt Resolutions: We understand the importance of resolving issues swiftly. Our customer service team comprises highly skilled professionals who are trained to tackle problems head-on. By contacting us, you can expect timely and efficient resolutions, ensuring that your concern is addressed promptly and effectively. 2️⃣ Personalized Assistance: We believe in the power of personalized support. When you reach out to us, you'll receive individualized attention from our friendly representatives who genuinely care about your satisfaction. We take the time to listen, understand your unique situation, and provide tailored solutions that meet your specific needs. 3️⃣ Expert Guidance: Our customer service team consists of knowledgeable experts who possess in-depth understanding of our products and services. With their expertise, they can offer valuable guidance, troubleshooting advice, and step-by-step instructions to help you overcome any obstacles you may encounter. Rest assured, you're in capable hands. 4️⃣ Transparent Communication: We value open and honest communication. When you contact our customer service, we strive to keep you informed every step of the way. We'll provide regular updates, offer clear explanations, and ensure you're aware of the progress being made towards resolving your issue. Your satisfaction is our top priority. 5️⃣ Continuous Improvement: Your feedback matters to us. By reaching out to our customer service team, you contribute to our ongoing commitment to improving our products and services. We take your concerns seriously and use them as valuable insights to enhance our offerings, ensuring that we consistently deliver an outstanding experience. 6️⃣ Peace of Mind: Leave your worries behind when you contact our support team. We're here to relieve your stress and provide reassurance. Rest assured, we'll do everything in our power to address your problem and restore your confidence in our brand. Your satisfaction is our ultimate goal. Don't let any issue linger. Reach out to our exceptional customer service team today, and let us help you find the solution you deserve. We're just a call, email, or message away, ready to assist you with any problem you may face. Trust us to be your reliable partner in resolving your concerns and ensuring your satisfaction. Contact our customer service team now and experience the difference we can make for you!

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Why am I being charged taxes on my order?Updated a year ago

* IMPORTANT UPDATE REGARDING TAX COLLECTION

Due to recent changes in store data and state requirements, we are now required to collect applicable taxes for specific states, effective immediately. Issued 07/14/23.

We understand that tax regulations can be complex, and we want to ensure transparency and clarity regarding this matter. As a result, we will be implementing a streamlined process to make it easier for customers who qualify for tax exemption.

IF YOU BELIEVE YOU QUALIFY FOR TAX EXEMPTION BASED ON YOUR RESALE STATUS, WE KINDLY REQUEST YOU FILL OUT THE FORM linked below AND PROVIDE US WITH YOUR RESALE CERTIFICATE. THIS CERTIFICATE WILL EXEMPT YOU FROM TAXES ON FUTURE ORDERS. 

Fill the form out now→

Once we receive your resale certificate, we will update your customer account accordingly, and you will no longer be charged taxes on eligible purchases. Please note that this exemption will only apply to orders shipped to the states that honor resale certificates.

For more information, please refer to the following links:

https://help.shopify.com/en/manual/taxes/us

https://help.shopify.com/en/manual/taxes/us/us-tax-reference#state-tax-reference

If you have any questions or require assistance regarding the tax exemption process, our dedicated customer support team is here to assist you. Please feel free to reach out to us here. We appreciate your patience and cooperation during this transition period.


 


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